Telecaller
Ace IncorporatedFixed
₹8,000 - ₹15,000
Average Incentives*
₹1,000
Earning Potential
₹16,000
Fixed
₹8,000 - ₹15,000
Average Incentives
₹1,000
Earning Potential
₹16,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
3 applicants
Job Description
We are seeking a confident and professional Debt Collection Telecaller to contact customers with outstanding payments, negotiate repayment plans, and ensure timely recovery of dues while maintaining positive customer relationships. The ideal candidate will have strong communication skills, persistence, and a professional approach to handling sensitive financial matters.
Key Responsibilities
- Make outbound calls to customers with overdue accounts to collect payments
- Explain outstanding balances, payment terms, and repayment options clearly
- Negotiate payment plans in accordance with company policies
- Follow up on promises to pay and maintain accurate call records
- Update customer information and payment details in the system
- Handle customer objections and disputes professionally and calmly
- Ensure compliance with legal, regulatory, and company collection guidelines
- Meet or exceed daily and monthly collection targets
- Escalate unresolved cases to supervisors when required
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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