Team Member - Collections Strategy-Comm. Bank HO & Support-Recovery Common - CV,CE & SA
Kotak Mahindra Bank Limited
Work from Office
Full Time
Min. 3 yearsJob Description
Team Member - Collections Strategy-Comm. Bank HO & Support-Recovery Common - CV,CE & SA
Job Description: Team Member - Collections Strategy | Commercial Vehicles
Grade: M4/M5
Experience: 3- 4 years of audit experience in retail and know- how of regulatory compliance.
- Purpose of Role Own end-to-end collection strategy for the CV CE group Delinquency control, and cost of collections.
Key Responsibilities
Drive Coe (Centre of Excellence) for CV Collections:
- Providing insights to the loss recovery team on available information of the financial status and property details of the parties to the agreement from the existing CAM.
- Audit and compliance – Updating process and policy as per regulatory. To ensure the process implementation. Ensure 100% compliance with RBI Fair Practices Code, regulatory norms, audit.
| Direction | Key Focus Area | Efforts
| Outcomes Expected |
| Centre of Excellence (CoE) | Customer Intelligence | Centralized data enrichment (asset, borrower behaviour, segmentation) | Faster recovery in deep buckets providing sharper insights to the recovery team. |
| Audit & Compliance | Governance | Process standardization, audit tracking, regulatory alignment. | Zero audit deviations and full compliance with regulatory norms |
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