Manager, Sales Operations

Manager, Sales Operations

Job Description

Are you Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

We are seeking an experienced and dynamic professional to join our team as the o9 Training Lead.

The Role:

As Commercial Transformation Manager, you will be at the heart of one of AMEA’s most significant transformation programs — the S4/o9 implementation. You will work closely with the AMEA Commercial Lead to enable commercial excellence across markets and Business Units (BUs), ensuring our commercial processes are fit for the future.

This is a high-visibility, cross-functional role that demands both analytical rigour and the ability to influence and inspire teams across geographies.

What You’ll Do

• Map & Document Commercial Processes: Understand, capture, and document end-to-end commercial processes across BUs and markets as part of the S4/o9 transformation.
• Evaluate & Optimize: Support the Commercial Lead in assessing current-state processes and identifying opportunities for simplification, standardization, and optimization.
• Enable Transformation: Act as a key enabler of commercial transformation in markets — translating program objectives into actionable steps for commercial teams in the markets.
• Cross-Functional Collaboration: Partner with Data Governance, Change Management, and BU Implementation Leads to ensure seamless integration of commercial workstreams.
• Stakeholder Engagement: Build strong relationships with market commercial teams to drive adoption and alignment across the commercial organization.
• Program Support: Provide structured support to the AMEA Commercial Lead on program milestones, reporting, and issue resolution.

What You’ll Bring

• Experience: 6–9 years in commercial functions, with a strong preference for a mix of field sales and branch/HO support roles in Sales and/or Marketing.

• Transformation Mindset: Demonstrated ability to work in complex, multi-stakeholder transformation environments.

• Analytical Skills: Advanced proficiency in Microsoft Excel and PowerPoint — you’re comfortable building models, trackers, and executive-ready presentations.

• Communication & Influence: Exceptional verbal and written communication skills; you can simplify complexity and bring people along on the journey.

• Collaboration: Proven ability to work across functions and geographies in a matrixed organization.

• Adaptability: Comfortable with ambiguity and able to priorities in a fast-paced environment.

What Makes You Stand Out

• Prior exposure to ERP or planning tool implementations (S4/HANA, o9, or similar) is a strong advantage.

• Experience working in AMEA markets — particularly India or South East Asia.

• A track record of driving change in commercial organisations.

No Relocation support available

Business Unit Summary

At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about.

We have a rich portfolio of strong brands globally and locally including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum.

Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

RegularSales OperationsSales

Experience Level

Mid Level