Birlasoft Limited

Associate Project Manager- Scrum master-5B

Birlasoft Limited
Noida
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 7 yearsMin. 7 years

Job Description

Associate Project Manager- Scrum master-5B

Area(s) of responsibility

Program manager-Scrum master

 

Required Skills & Experience

  • 7–9 years of experience in AMS / Managed Services Delivery
  • Proven experience in leading AMS engagements (support + enhancements)
  • Strong understanding of ITIL processes (Incident, Problem, Change Management)
  • Experience with SLA/KPI management and governance frameworks
  • Hands-on experience in ticket management tools (ServiceNow, Jira, Remedy)
  • Experience working as Scrum Master / Project Manager in Agile environments
  • Strong analytical skills for KPI tracking and service optimization

Preferred Skills

  • Certification in Scrum (CSM/PSM) or PMP/Prince2
  • Experience in automation and ticket reduction initiatives

Experience Level

Mid Level

Job role

Work location
Work locationINDIA - NOIDA- BIRLASOFT OFFICE, IN
Department
DepartmentProject & Program Management
Role / Category
Role / CategoryOther Program / Project Management
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 7 years

About company

Name
NameBirlasoft Limited
Job posted by Birlasoft Limited

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 7 to 9 years are eligible to apply for this job. You can apply for more jobs in Noida to get hired quickly.

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