Tata Capital Finance Ltd

Customer Complaint Resolution & MIS - DSMG - Collections - Mumbai - Lodha (I-Think Techno Campus) - 2nd Floor - J grades

Tata Capital Finance Ltd
Thane
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Customer Complaint Resolution & MIS - DSMG - Collections - Mumbai - Lodha (I-Think Techno Campus) - 2nd Floor - J grades

- Responsible for handling customer complaints and resolving issues related to collections. - Managing MIS (Management Information System) reports to track complaint resolution and collections data. - Coordinating with different teams to ensure timely resolution of customer grievances. - Maintaining accurate records of complaints and follow-ups. - Supporting the collections team by providing insights and data through MIS. - Requires good communication and problem-solving skills to handle customer interactions effectively. - The role is based in Mumbai and Thane locations, specifically at Lodha I-Think Techno Campus. - Suitable for candidates with experience in customer support or collections-related functions.

Job role

Work location
Work locationThane, Mumbai - Lodha (I-Think Techno Campus) - 2nd Floor, LODHA ITHINK TECHNO CAMPUS, AWING 2ND FLOOR POKHRAN ROAD NO2 OFF EASTERN EXPRESS HIGHWAY THANE (W), Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameTata Capital Finance Ltd
Job posted by Tata Capital Finance Ltd

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Thane to get hired quickly.

The candidate should have sound communication skills and sound communication skills for this job.

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