Specialist - Cloud & Infra Management
Larsen & Toubro Infotech Ltd (LTI)
Work from Office
Full Time
Min. 2 yearsJob Description
Specialist - Cloud & Infra Management
What youll doProviding full scope of the daytoday Production Support service including resolution of the live incidents as well as postresolution problem management activities
To provide workaroundsresolutions with Active participation in crisis calls
Technical expertise in finding root cause of major system problems inputs based on businessoperations requirements
Participate and contribute in implementing automationsnew production support concepts in the team
Ensuring use of best practices are followed by complying with Group Compliance Policy
Creating batch plans and supporting weekend releases raising production change orders support of the various testing activities related to the new implementations
Be part of Reviewing designing and reengineering processes with new technologies to improve performance
What you will need to succeed in the role
Strong analytical skillsTroubleshootingdebugging SQL Unix and Stored Procedures Handson experience on tools like App D Splunk ControlM Docker Kubernetes Kafka Rabbit MQ PostGres JIRA
Experience of high frequency change specifically adoption engineering and execution of automated CICD pipelines
Roles that rooted in cloud hosting and automation infra as code and the emphasis is on scripting and cloudbased solution design
Understanding of Unix and Shell scripting
Strong Experience in Agile DevOps environment and in assisting in production support
Good communication skills and be able to efficiently communicate in the productioncrisis calls
Understanding of customers needs and delivering excellent customer service
What additional skills will be good to have
Experience in Liquidity domain
Open to working in UKUS shift weekends and to be oncall support after office hours on need basis Rotational
Ready to take up and support multiple services across production Engineering world to support them technology basis rather functional
Job role
Job requirements
About company
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