Performance Analyst

Performance Analyst

Skill required: Performance Management - Talent Management
Designation: Performance Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Performance Management Analyst is responsible for end-to-end delivery of Performance & Career Management services for assigned clients. The role involves direct interaction with client stakeholders and employees through email, calls, and collaboration tools, ensuring accurate execution of performance processes, compliance with policies, and high customer satisfaction. The analyst acts as a subject matter expert, supports continuous improvement initiatives, and ensures data integrity and confidentiality at all times. Support workforce behavior in alignment with the organization`s business strategy by designing, developing, implementing, and executing key HR processes: strategic planning; supply demand; hiring and sourcing; on-boarding and integration; training and development; objective-setting and performance management; and compensation and rewards.
What are we looking for? Relevant years of HR Operations experience • Prior exposure to Performance Management / Career Management processes preferred" •• Bachelor’s degree in any discipline (Human Resources, Business Administration, or related fields preferred) "• Strong understanding of Performance & Career Management processes • Working knowledge of HR operations and performance metrics (KPIs, SLAs) • Experience with HR systems (Workday exposure preferred) • Strong analytical, problem-solving, and root cause analysis skills • High attention to detail with focus on data accuracy and quality • Proficiency in MS Office, especially Excel • Strong written and verbal communication skills in English • Customer-centric mindset with ability to manage stakeholder expectations • Ability to work independently and collaboratively in a multicultural environment"
Roles and Responsibilities: •"• Interact with client stakeholders and employees to manage Performance Management related requests end-to-end • Read, analyze, and execute client processes as per defined business rules and LWIs • Execute transactions accurately and within agreed SLAs • Support goal setting, performance evaluation cycles, and administrative performance activities • Identify, analyze, and resolve process exceptions and data issues • Perform root cause analysis and recommend corrective and preventive actions • Maintain and update process documentation and ensure compliance with audit requirements • Support Team Lead with daily reporting, metrics, and management operating system (MOS) updates • Propose process improvement ideas to enhance efficiency, accuracy, and controls • Participate in knowledge transfers, internal initiatives, and team-building activities • Ensure strict adherence to data privacy, confidentiality, and client security requirements" •"Must be open to Australian shift timings: (9 am to 5 pm) Australian time"