Kotak Mahindra Bank Limited

Technical Support Manager - Digital Banking Sales

Kotak Mahindra Bank Limited
Mumbai/Bombay
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year

Job Description

Tech Support Manager-Digital Banking Kotak 811-Regional Sales

- Manage and oversee technical support operations related to digital banking products, specifically Kotak 811. - Coordinate with regional sales teams to ensure seamless technical assistance and customer satisfaction. - Lead a team responsible for resolving technical issues and supporting digital banking initiatives. - Collaborate with cross-functional teams to improve product performance and customer experience. - Ensure timely resolution of technical queries and maintain high service standards. - Drive regional sales support through technical expertise and problem-solving. - Monitor and report on support metrics to optimize team efficiency and customer engagement. - Facilitate communication between technical teams and sales to align objectives and strategies.

Job role

Work location
Work locationMumbai, 1419-MUMBAI-NO. C-12-G BLOCK-BANDRA KURLA CMPLX-REGIONAL-MAH, C-12, G BLOCK, BANDRA KURLA, COMPLEX, BANDRA (E), Mumbai, Maharashtra, India
Department
DepartmentSales & BD
Role / Category
Role / CategorySales Support & Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year

About company

Name
NameKotak Mahindra Bank Limited
Job posted by Kotak Mahindra Bank Limited

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