Telemarketing Executive – Hospital Operation Theatre & Pharmaceutical Equipment

Job Title

Telemarketing Executive – Hospital Operation Theatre & Pharmaceutical Equipment

Job Summary

We are looking for a dynamic and confident Telemarketing Executive to generate business opportunities for our range of Hospital Operation Theatre (OT) Equipment, Cleanroom Equipment, Laboratory Furniture, Biosafety Cabinets, Laminar Air Flow Systems, HEPA Filtration Systems, and Pharmaceutical Equipment. The candidate will identify prospective customers, make outbound calls, qualify leads, schedule meetings for the sales team, and maintain strong customer relationships.

Key Responsibilities

Make outbound calls to hospitals, pharmaceutical companies, laboratories, medical colleges, research institutes, and healthcare consultants.

Introduce the company's products and services professionally.

Generate qualified sales leads and arrange appointments for field sales engineers.

Identify decision-makers such as Purchase Managers, Biomedical Engineers, Project Managers, Architects, Consultants, and Hospital Administrators.

Maintain and update customer information in CRM or Excel.

Follow up on inquiries, quotations, and previous customers.

Conduct email marketing and WhatsApp follow-ups.

Collect information on upcoming hospital and pharmaceutical projects.

Meet daily call targets and monthly lead generation targets.

Coordinate with the sales and marketing team regarding customer requirements.

Prepare daily and weekly activity reports.

Products to be Promoted

Modular Operation Theatre Systems

Laminar Air Flow Systems

Biosafety Cabinets

Fume Hoods

Cleanroom Equipment

HEPA Filters

Air Showers

Pass Boxes

Laboratory Furniture

HVAC Filtration Systems

Pharmaceutical Cleanroom Equipment

Candidate Qualifications

Educational Qualification

Graduate in any discipline (B.Sc.,B.Com Diploma, or equivalent).

Science or Engineering background is an added advantage.

Experience

1–5 years of experience in telemarketing, inside sales, customer support, or lead generation.

Experience in industrial products, medical equipment, pharmaceutical equipment, laboratory equipment, HVAC, or engineering products is preferred.

Required Skills

Excellent communication skills in English, Hindi, and the regional language.

Good telephone etiquette and persuasive communication.

Ability to understand technical products after training.

Comfortable using MS Office (Excel, Word, Outlook).

Experience using CRM software is desirable.

Strong follow-up and relationship-building skills.

Positive attitude and willingness to achieve targets.

Personal Attributes

Self-motivated and energetic.

Confident and professional telephone manner.

Good listening and problem-solving skills.

Organized with attention to detail.

Team player with a customer-focused approach.

Key Performance Indicators (KPIs)

70–100 outbound calls per day.

15–20 meaningful customer conversations per day.

8–12 qualified leads per week.

15–25 sales appointments scheduled per month.

Timely follow-up on all assigned leads.

Accurate maintenance of customer database and reports.

Salary

₹17,000 – ₹28,000 per month, depending on experience.

Performance-based incentives for qualified leads and sales conversions.

Preferred Industry Background

Candidates with experience in any of the following industries will be given preference:

Hospital Equipment

Medical Devices

Pharmaceutical Machinery

Laboratory Equipment

Cleanroom Equipment

HVAC Systems

Industrial Equipment

Engineering Products

Scientific Instruments

Building Services / MEP

This profile is well suited