E-Commerce Executive

We are looking for a proactive and detail-oriented E-commerce & Marketplace Executive to manage and grow our presence across B2B and e-commerce platforms. The ideal candidate will be responsible for handling inquiries, managing product listings, following up with prospects, and coordinating with the sales team to drive business growth.

Key Responsibilities:

• Manage company accounts on platforms such as IndiaMART, TradeIndia, Justdial, Alibaba, and other marketplaces.
• Handle inbound leads and customer inquiries through calls, WhatsApp, and email.
• Follow up with prospects and convert inquiries into business opportunities.
• Create, update, and optimize product listings and catalogs.
• Prepare and share quotations with customers.
• Maintain accurate records of leads, customer interactions, and sales activities in CRM/Excel.
• Coordinate with internal teams regarding product information, pricing, and order status.
• Generate daily, weekly, and monthly reports on lead performance and marketplace activities.
• Monitor marketplace trends and suggest improvements to increase lead generation and conversions.

Requirements:

• Graduate in any discipline.
• 0–3 years of experience in E-commerce, Marketplace Operations, Lead Management, or Sales Coordination.
• Good communication and negotiation skills.
• Proficiency in MS Excel and basic computer applications.
• Knowledge of IndiaMART, TradeIndia, Justdial, Alibaba, Amazon, or similar platforms is preferred.
• Ability to multitask and work in a target-oriented environment.