Document Verification Executive (Office)

Job Title: Document Verification Executive

Job Summary

The Document Verification Executive is responsible for verifying customer and business documents, identifying discrepancies, maintaining accurate records, and ensuring compliance with internal procedures. The role requires strong attention to detail, confidentiality, and effective communication skills.

Key Responsibilities

• Verify customer documents for authenticity, accuracy, and completeness.
• Review KYC, identity, address, income, and other supporting documents as per company guidelines.
• Identify discrepancies, missing information, or fraudulent documents and escalate issues when required.
• Maintain accurate records of verified documents in the company's database.
• Coordinate with customers, internal teams, and third parties to obtain missing or corrected documents.
• Ensure compliance with company policies and regulatory standards.
• Prepare verification reports and maintain documentation for audit purposes.
• Handle confidential customer information with integrity and data privacy compliance.
• Meet daily verification targets while maintaining high accuracy levels.
• Support process improvement initiatives to enhance verification efficiency.

Required Qualifications

• Bachelor's degree in any discipline (preferred).
• 0–2 years of experience in document verification, KYC, back-office operations, or customer support (freshers may also apply).
• Basic knowledge of MS Office (Excel, Word, Outlook).
• Familiarity with document verification processes and KYC guidelines is an advantage.

Required Skills

• Strong attention to detail.
• Excellent analytical and problem-solving skills.
• Good verbal and written communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• Time management and organizational skills.
• Ability to work under deadlines and achieve productivity targets.
• Basic computer proficiency and data entry skills.