Softnis IT Management Services Private Limited

Customer Relationship Manager

Softnis IT Management Services Private Limited
Vijaya Nagar, Bengaluru/Bangalore
₹30,000 - ₹35,000 monthly*

Fixed

₹30,000 - ₹30,000

Average Incentives*

₹5,000

Earning Potential

₹35,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 3 yearsMin. 3 years
Basic EnglishBasic English

Job highlights

20 applicants

20 applicants

Benefits include:  Annual Bonus, PF, Mobile Allowance, Health Insurance

Benefits include: Annual Bonus, PF, Mobile Allowance, Health Insurance

Job Description

Relationship Manager – Customer Success (B2C)

We are looking for a mature and customer-focused Relationship Manager to handle customer interactions and coordinate with internal teams throughout the service process.

Location: Vijayanagar, Bengaluru (Work From Office)

Salary: ₹30,000 per month + Performance Incentives

Preferred Candidate: Female

Key Responsibilities

  • Handle customer enquiries through phone and online communication.
  • Build and maintain strong customer relationships.
  • Coordinate with internal teams and schedule field activities.
  • Follow up with customers and ensure timely completion of the process.

Requirements

  • Calm, confident, and determined personality.
  • Graduate in any discipline.
  • Excellent communication and interpersonal skills.
  • Fluent in Kannada, English, and Hindi.
  • Customer service experience is preferred.

We're Looking For Someone Who Is

  • Professional and well-spoken.
  • Mature and responsible.
  • Friendly, patient, and customer-oriented.
  • Strong in follow-up and coordination.

If you enjoy interacting with people and building long-term customer relationships, we'd love to hear from you.

Job role

Work location
Work locationSoftNis It Management Services Pvt Ltd, 4th Cross Road, Hoshalli Extension, Stage 1, Vijayanagar, Bengaluru, Karnataka, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Success
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 3 years
Education
EducationGraduate
Skills
SkillsCommunication
English level
English levelBasic English
Age limit
Age limit35 - 45 years
Gender
GenderFemale

About company

Name
NameSoftnis IT Management Services Private Limited
Address
AddressSoftNis It Management Services Pvt Ltd, 4th Cross Road, Hoshalli Extension, Stage 1, Vijayanagar, Bengaluru, Karnataka, India
Job posted by Softnis IT Management Services Private Limited

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You can expect a minimum salary of 30,000 INR and can go up to 35,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 4 Aug 2026. For more details, download apna app and find Full Time jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!