Sales Head (B2B)

Position Summary

The Sales Head will be primarily responsible for managing the complete sales cycle, with a strong focus on preparing and submitting quotations to prospective clients, ensuring timely follow-up, and maximizing quotation-to-order conversion. The role requires proactive client engagement, effective coordination with internal teams, and ownership of revenue targets.

Key Responsibilities

Quotation Management

• Prepare accurate and competitive quotations based on client requirements.
• Ensure all quotations are submitted within agreed turnaround times.
• Maintain a quotation tracking system and monitor the status of all proposals.
• Coordinate with operations and management teams to ensure pricing and scope are aligned with company policies.
• Review and update quotations as required based on client feedback.

Quotation Conversion & Follow-Up

• Conduct regular follow-ups with clients on submitted quotations.
• Identify and address client concerns, objections, and commercial queries.
• Negotiate commercial terms within approved guidelines.
• Drive timely conversion of quotations into confirmed orders/projects.
• Analyze reasons for lost quotations and implement corrective actions to improve conversion rates.

Client Relationship Management

• Build and maintain strong relationships with existing and prospective clients.
• Act as the primary point of contact during the proposal and negotiation stage.
• Ensure high levels of customer satisfaction through responsive communication.

Sales Performance & Revenue Growth

• Achieve monthly and annual sales targets.
• Develop a healthy sales pipeline through referrals, networking, and lead generation activities.
• Monitor sales opportunities and ensure prompt response to inquiries.
• Generate repeat business from existing clients.

Reporting & MIS

• Maintain daily records of quotations sent, follow-ups conducted, and orders received.
• Prepare weekly and monthly sales reports.
• Track quotation conversion ratio and sales performance metrics.
• Provide regular updates to management on key opportunities and challenges.

Key Performance Indicators (KPIs)

• Number of quotations submitted per month.
• Average quotation turnaround time.
• Quotation-to-order conversion percentage.
• Revenue generated from converted quotations.
• Follow-up compliance rate.
• Client retention and repeat business.
• Outstanding quotation aging.

Required Skills

• Strong proposal and quotation preparation skills.
• Excellent follow-up and negotiation abilities.
• Client relationship management.
• Attention to detail and commercial understanding.
• Strong communication and presentation skills.
• Proficiency in CRM, Excel, and sales tracking tools.

Preferred Experience

• 5–10 years of experience in B2B sales, liaison services, consulting, compliance services, or related industries.
• Proven track record of high quotation conversion rates and revenue achievement.

Note: We work Monday to Saturday