Telesales Executive

Job Description: Tele Sales ExecutivePositionTele Sales Executive

LocationMadurai

Employment TypeFull-time

Job SummaryWe are seeking a motivated and results-driven Tele Sales Executive to join our sales team. The ideal candidate will be responsible for contacting potential and existing customers over the phone, understanding their needs, promoting our products or services, and achieving sales targets while delivering excellent customer service.

• Key Responsibilities
• Make outbound calls to prospective and existing customers.
• Explain product or service features, benefits, and pricing.
• Identify customer needs and recommend suitable solutions.
• Generate leads and convert inquiries into sales.
• Follow up with customers to close sales and build long-term relationships.
• Maintain accurate customer records in the CRM system.
• Meet or exceed daily, weekly, and monthly sales targets.
• Handle customer queries and resolve concerns professionally.
• Coordinate with internal teams to ensure smooth order processing and customer satisfaction.
• Stay updated on company products, promotions, and industry trends.

• Required Qualifications
• High school diploma or bachelor's degree in any discipline.
• 1–3 years of experience in telesales, telemarketing, customer service, or inside sales (freshers with strong communication skills may also apply).
• Excellent verbal communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Basic computer knowledge and familiarity with CRM software is an advantage.
• Ability to work in a target-driven environment.
• Positive attitude and willingness to learn.

• Preferred Skills
• Sales and customer relationship management.
• Active listening and problem-solving skills.
• Time management and organizational abilities.
• Confidence in handling customer objections.
• Ability to work independently and as part of a team.

• Key Performance Indicators (KPIs)
• Number of outbound calls made.
• Lead conversion rate.
• Monthly sales revenue.
• Customer satisfaction score.
• Follow-up completion rate.
• Compensation & BenefitsCompetitive salary.
• Attractive performance incentives.
• Training and career growth opportunities.
• Paid leave and statutory benefits as applicable.
• Employee recognition and rewards programs.

Working Hours

Monday to Saturday (or as per company policy)

Reporting To Sales Manager / Team Leader