Telecalling Executive

Key Responsibilities

•. Make outbound calls to potential and existing customers to promote products/services

•      Explain product features, pricing, and offers clearly and persuasively to prospective clients

•      Generate and qualify leads, and schedule follow-up calls or appointments for the sales team

•      Maintain accurate records of calls, customer details, and outcomes in the CRM/database

•      Meet or exceed daily/weekly/monthly calling and conversion targets

•      Handle customer queries and objections professionally, escalating complex issues when needed

•      Follow up with leads and customers to close sales and ensure customer satisfaction

•      Coordinate with the sales and marketing team to align on campaigns and target lists

Requirements

•      Minimum qualification: 12th pass / Graduate (any stream)

•      Prior experience in telecalling, telesales, or customer service preferred but not mandatory

•      Excellent verbal communication skills in [Hindi/English/regional language]

•      Pleasant and confident phone manner with good listening skills

•      Basic computer knowledge (MS Office, CRM tools)

•      Ability to handle rejection and stay motivated to meet targets

•      Good time management and organizational skills