Customer Support Executive
Teamspace Financial Services Private LimitedFixed
₹14,000 - ₹18,000
Earning Potential
₹18,000
Fixed
₹14,000 - ₹18,000
Earning Potential
₹18,000
Work from Office
Full Time
Freshers only
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
Benefits include: PF, ESI (ESIC)
Job Description
*Job Description* – Fraud Containment Unit (FCU)
*Position* : Fraud Containment Unit Executive
*Fresher Required*
*Shift* : Day Rotational Shift
*Week Off:* 1 Rotational Week Off
*Stipend - 18,000*
*EmploymentType* :Apprenticeship (Govt. NATS Scheme)
This is a 6-month apprenticeship under the NATS Government Scheme
After 6 months, candidates will get government certificate and full time employment with our company
*Role & Responsibilities*
* Monitor and analyze financial transactions to identify suspicious or potentially fraudulent activities.
* Investigate alerts related to card fraud, online fraud, UPI fraud, and other digital transaction risks.
* Perform customer verification through outbound calls or system checks to validate transactions.
* Take immediate preventive actions such as blocking cards/accounts to minimize financial losses.
* Maintain accurate documentation and case records as per internal policies and regulatory guidelines.
* Coordinate with internal teams (Risk, Operations, Compliance) for timely fraud resolution.
* Ensure adherence to defined Turnaround Time (TAT), quality standards, and SOPs.
* Prepare MIS reports and update fraud cases in internal system
*Location* - Airoli
Job role
Job requirements
About company
Similar jobs you can apply for
Telecalling / BPO / TelesalesVirtual Relationship Manager
Insurance DekhoWork from OfficeFull TimeFreshers onlyBasic English
International Voice Process Agent
Tech Mahindra LtdWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) EnglishCustomer Relationship Manager
Recruit AdvisorWork from OfficeFull TimeMin. 2 yearsGood (Intermediate / Advanced) English
Telesales Executive
Hoffentech SolutionsWork from OfficeFull TimeAny experienceBasic EnglishCustomer Support Executive
AYT KPO LLPWork from OfficeFull Time
Night ShiftAny experienceGood (Intermediate / Advanced) EnglishTelesales Executive
Workstrive Technologies Private LimitedWork from OfficeFull TimeMin. 1 yearGood (Intermediate / Advanced) EnglishYou can expect a minimum salary of 14,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 0 to 1 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 31 Jul 2026. For more details, download apna app and find Freshers jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!