Debt Recovery Agent
Radical Minds TechnologyFixed
₹18,000 - ₹22,000
Average Incentives*
₹5,000
Earning Potential
₹27,000
Fixed
₹18,000 - ₹22,000
Average Incentives
₹5,000
Earning Potential
₹27,000
You can earn more incentive if you perform well
Work from Office
Full Time
Min. 6 months
Basic EnglishJob highlights
Urgently hiring
Fast HR reply
HR responded to 80% candidates in last 1 days
20 applicants
Job Description
Job Description — Debt Recovery Agent (DRA Certified)
Company: Radical Minds
Location: C-46, Sector 57, Noida, Uttar Pradesh
Employment Type: Full-Time
Experience Required: Minimum 6 months (collections/telecalling preferred)
About the RoleRadical Minds is hiring a DRA Certified Debt Recovery Agent for its Noida (Sector 57) office. The role involves outbound calling for collections/recovery processes in line with RBI/banking compliance guidelines, requiring a valid Debt Recovery Agent (DRA) certification.
Key ResponsibilitiesHandle
- outbound calls for collections/recovery on assigned accounts/portfolio
- Follow up with customers on overdue payments and negotiate resolution/settlement within defined guidelines
- Maintain accurate call and disposition records in the system
- Ensure 100% adherence to RBI/company compliance and code-of-conduct norms for debt recovery
- Meet daily/monthly collection and resolution targets
- Escalate high-risk or non-cooperative cases as per process SOP
- Maintain professionalism and courtesy while dealing with customers, even in difficult conversations
Required Qualifications
- Valid DRA (Debt Recovery Agent) Certification — Mandatory
- Minimum 6 months of experience in collections, telecalling, or BPO (voice process)
- Good communication skills (Hindi/English)
- Basic computer proficiency (MS Excel, CRM/dialer tools)
- Ability to work target-driven, in a fast-paced environment
- Graduate/12th pass (as per process requirement)
- Preferred SkillsPrior experience in banking/NBFC/fintech collections process
- Familiarity with dialer/CRM systems used in collections
- Strong negotiation and objection-handling skills
Work Details
- Work Location: C-46, Sector 57, Noida
- Shift: Day shift
- Working Days: 6 days/week
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
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