Service Engineer

Measuredi Technologies Private Limited
Hyderabad
₹20,000 - ₹25,000 monthly

Fixed

₹20,000 - ₹25,000

Earning Potential

₹25,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

4 applicants

4 applicants

Benefits include: PF, Travel Allowance (TA), Internet Allowance, ESI (ESIC), Food/Meals

Benefits include: PF, Travel Allowance (TA), Internet Allowance, ESI (ESIC), Food/Meals

Job Description

  • Service Engineer – Roles & Responsibilities (Detailed)AMC & Service Invoice ManagementCollect AMC (Annual Maintenance Contract) and service invoices from the Accounts Department.
  • Ensure invoices are submitted to customers on time.
  • Coordinate with customers to collect payments as per agreed payment terms.
  • Maintain proper records of invoices, payment receipts, and outstanding balances.
  • Outstanding Payment Follow-upRegularly follow up with customers for overdue service and AMC payments.
  • Coordinate with the Accounts Department to resolve payment-related issues.
  • Prepare monthly reports on outstanding payments and collection status.
  • Preventive MaintenancePerform scheduled preventive maintenance on all installed weighing systems.
  • Inspect equipment performance and identify potential issues before breakdowns occur.
  • Recommend maintenance schedules to improve equipment life and minimize downtime.
  • Installation & CommissioningInstall, configure, and commission weighing systems at customer locations.
  • Ensure proper calibration and testing before handing over the system.
  • Verify that all installations comply with company quality standards.
  • Breakdown & Emergency SupportAttend customer breakdown calls promptly.
  • Diagnose electrical, mechanical, and software-related issues.
  • Carry out repairs and restore equipment within the committed response time.
  • Customer CoordinationMaintain regular communication with customers regarding service schedules and equipment health.
  • Coordinate with internal teams (Sales, Marketing, Accounts, and Technical Support) to resolve customer issues efficiently.
  • Provide professional customer service during every site visit.
  • Operator TrainingTrain customer operators and maintenance personnel on the proper operation of weighing systems.
  • Explain safety procedures, routine maintenance, and troubleshooting techniques.
  • Ensure customers understand best practices to maximize equipment performance.
  • Spare Parts & AMC Business DevelopmentIdentify opportunities to sell spare parts, AMC contracts, calibration services, and upgrades.
  • Promote OEM spare parts and company service packages.
  • Generate additional business through customer relationships and service visits.
  • Business Opportunity IdentificationGather information on upcoming projects, plant expansions, and new equipment requirements at customer sites.
  • Share business leads with the Marketing and Sales teams.
  • Assist in converting service opportunities into new sales.
  1. Quality & Safety Compliance
  • Conduct quality inspections on weighing systems after installation and maintenance.
  • Ensure all work follows company safety policies and customer safety regulations.
  • Report any safety hazards or equipment risks immediately.
  1. Calibration & Accuracy Verification
  • Perform calibration of weighing systems according to company standards.
  • Ensure measurement accuracy and maintain calibration records.
  • Coordinate with certified agencies whenever statutory calibration is required.
  1. Documentation & Reporting
  • Prepare detailed service reports after every customer visit.
  • Update service history, equipment status, and customer feedback in the service management system.
  • Submit daily, weekly, and monthly activity reports to the reporting manager.
  1. Inventory & Tool Management
  • Maintain service tools, testing equipment, and measuring instruments in good condition.
  • Keep adequate stock of fast-moving spare parts.
  • Report material requirements in advance to avoid service delays.
  1. Technical Support
  • Provide on-site and remote technical assistance to customers.
  • Support software configuration, troubleshooting, and system upgrades.
  • Escalate complex issues to the Head Office technical team when necessary.
  1. Travel & Site Visits
  • Travel extensively to customer locations as assigned.
  • Respond to emergency service calls whenever required.
  • Ensure timely completion of assigned service activities.
  1. Performance Expectations (KPIs)
  • Achieve high first-time fix rates.
  • Meet preventive maintenance schedules.
  • Improve AMC renewal percentage.
  • Reduce customer downtime.
  • Achieve spare parts and service revenue targets.
  • Maintain high customer satisfaction scores.


Job role

Work location
Work locationHyderabad, Telangana, India
Department
DepartmentMaintenance Services
Role / Category
Role / CategoryService & Repair
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationDiploma
English level
English levelBasic English
Regional language
Regional languageFluent in speaking Hindi
Gender
GenderAny gender

About company

Name
NameMeasuredi Technologies Private Limited
Address
AddressHyderabad, Telangana, India
Job posted by Measuredi Technologies Private Limited

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You can expect a minimum salary of 20,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Diploma degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.

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