Customer Support Executive
Crescent OptoFixed
₹15,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹15,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Walk-in interview
Date: 12 Jun 2026 - 25 Jun 2026 | Time: 10.00 am - 06.00 pm...
Urgently hiring
11 applicants
Benefits include: PF, Mobile Allowance, ESI (ESIC)
Job Description
Position: Customer Support Executive
Responsible for lead follow-ups, dealer coordination, order generation, outstanding recovery
support, onboarding communication, and territory development under ASM supervision.
* Lead Management – Call assigned leads, update CRM & Master sheet, check DT chats, take
ASM remarks, update status.
* Order Generation – Call vacant areas for orders, promote focus products, ensure TOD share as
required.
* Dealer Coordination – Handle dealer concerns, onboarding call & message, birthday wishes,
grievance escalation to manager.
* Outstanding Follow-Up – Share outstanding with ASM, follow up on commitments, coordinate
with accounts.
* Weekly Product Focus – Share Top 15 & Bottom 5 products with dealers.
* Customer Support – Manage customer calls & WhatsApp queries, coordinate replacements
with warehouse.
* Reporting – Maintain daily activity report, update assigned sheets, DT verification & action.
* New Dealer Development – Identify uncovered areas, support territory expansion
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Surat to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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