Customer Support Executive (Software Management & Escalations)

A Styyle Furniture
Mankoli, Bhiwandi
₹12,000 - ₹17,000 monthly

Fixed

₹12,000 - ₹17,000

Earning Potential

₹17,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

7 applicants

7 applicants

Job Description

About the Role:

We are looking for a smart Customer Support & Operations Executive for our Sofa/Furniture business. You will handle customer complaints regarding product damage, delivery, repairing, while updating and managing our internal software platform.


Key Responsibilities:

  • Talk to customers professionally over call/chat to resolve product complaints.
  • Manage and update our order tracking and complaints daily.
  • Coordinate with delivery partners and update shipment statuses in the system.
  • Check customer photos of damaged furniture and process repair or replacement orders.
  • Should be multitasking.

Job role

Work location
Work locationGala No 10, Building 141/A, Indian Corporation Compound, Gundavali, Bhiwandi, Maharashtra 421302 Mankoli, Bhiwandi
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Service Delivery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsCustomer handling, Product service, Technical support, Customer complaints handling, Voice Process
English level
English levelBasic English
Gender
GenderAny gender

About company

Name
NameA Styyle Furniture
Address
AddressGala No 10, Building 141/A, Indian Corporation Compound, Gundavali, Bhiwandi, Maharashtra 421302 Mankoli, Bhiwandi
Job posted by A Styyle Furniture

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You can expect a minimum salary of 12,000 INR and can go up to 17,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

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