Customer Relations Officer

Aunster Trading Company
Jalandhar
₹15,000 - ₹40,000 monthly

Fixed

₹15,000 - ₹40,000

Earning Potential

₹40,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 5 yearsMin. 5 years
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

1 applicants

1 applicants

Job Description

  • Proactively engage with customers to understand their needs, preferences, and feedback.
  • Effectively communicate product/service information, promotions, and company updates to customers.
  • Handle customer inquiries, complaints, and issues promptly and professionally. Work towards satisfactory resolutions to maintain positive customer relationships.
  • Assist customers in placing orders, tracking shipments, and providing updates on order status.
  • Develop a deep understanding of our products/services to provide accurate and relevant information to customers.
  • Gather customer feedback to identify areas for improvement and contribute to enhancing overall customer satisfaction.
  • Identify opportunities for cross-selling and up-selling additional products or services to meet customer needs.
  • Maintain accurate and up-to-date customer records in the CRM system, including interactions, preferences, and purchase history.
  • Prepare and maintain documentation related to customer interactions, inquiries, and issue resolutions.
  • Implement strategies to enhance customer retention and loyalty through personalized service and relationship-building.
  • Collaborate with internal teams, including sales, marketing, and support, to ensure a seamless customer experience.
  • Provide insights and feedback to the management team regarding customer trends, preferences, and areas for improvement.


Job role

Work location
Work locationJalandhar, Punjab, India
Department
DepartmentMarketing / Brand / Digital Marketing
Role / Category
Role / CategoryMarketing
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 5 years
Education
EducationGraduate
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameAunster Trading Company
Address
AddressJalandhar, Punjab, India
Job posted by Aunster Trading Company

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You can expect a minimum salary of 15,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Jalandhar to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Jalandhar at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 4 Jul 2026. For more details, download apna app and find Full Time jobs in Jalandhar . Through apna, you can find jobs in 64 cities across India. Join NOW!