Collection Executive / Officer
GetluxFixed
₹16,000 - ₹18,000
Average Incentives*
₹15,000
Earning Potential
₹33,000
Fixed
₹16,000 - ₹18,000
Average Incentives
₹15,000
Earning Potential
₹33,000
You can earn more incentive if you perform well
Field Job
Full Time
Any experience
Basic EnglishJob highlights
4 applicants
Benefits include: Petrol Allowance
Job Description
We are looking for a motivated Debt Recovery Executive to handle collection of overdue personal loan accounts for our NBFC. You will be responsible for contacting borrowers, negotiating repayments, and ensuring timely recovery while maintaining professional and ethical customer relations.
- Field Collection: Visit customers and make calls/SMS/WhatsApp follow-ups for overdue EMIs
- Recovery: Meet monthly and daily collection targets as per assigned portfolio
- Negotiation: Counsel borrowers on repayment options, OTS/settlement schemes, and legal consequences of default
- Documentation: Update collection activities daily in CRM/collection app. Collect post-dated cheques, ECS mandates where applicable
- Customer Relationship: Maintain polite and professional communication as per RBI guidelines. No harassment
- Reporting: Submit daily visit reports, collection reports, and feedback to Team Lead/Manager
- Legal Coordination: Coordinate with legal team for NPA accounts, demand notices, and legal action if required
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kochi to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
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