Sales Executive

About Us

Cao Jewellery is a jewellery brand committed to offering quality products and an exceptional customer experience. We are looking for a dedicated and personable Sales Executive to join our team and help drive sales while ensuring smooth day-to-day store operations.

Role Overview

The Sales Executive will be responsible for engaging customers, promoting our jewellery collections, and overseeing product presentation and inventory in coordination with existing staff. The ideal candidate is confident, well-spoken, detail-oriented, and passionate about delivering a premium shopping experience.

Key Responsibilities

• Greet and assist customers, understand their preferences, and recommend suitable jewellery pieces
• Achieve individual and store sales targets
• Look after product displays, ensuring items are well-presented, clean, and attractively arranged
• Manage and monitor inventory levels in coordination with existing staff, including stock counts, restocking, and reporting discrepancies
• Maintain accurate records of sales, stock movement, and customer interactions
• Handle billing, packaging, and after-sales support (exchanges, repairs, etc.)
• Build and maintain long-term relationships with customers to encourage repeat business
• Stay updated on new arrivals, designs, and pricing to effectively communicate with customers
• Maintain a clean, organized, and welcoming store environment at all times
• Coordinate with other staff members to ensure smooth daily operations

Requirements

• Prior experience in sales, preferably in jewellery, retail, or luxury goods (preferred but not mandatory)
• Fluency in English — both written and spoken — is required for effective customer communication
• Strong interpersonal and communication skills
• Basic knowledge of inventory management practices
• Presentable, well-groomed, and professional demeanor
• Ability to work well within a team and coordinate with existing staff
• Trustworthy and reliable, given responsibility over valuable inventory
• Basic computer skills (billing software, spreadsheets, etc.) preferred

What We Offer

• Competitive salary plus performance-based incentives
• Opportunity to work with a premium jewellery brand
• A supportive and collaborative team environment
• Growth opportunities within the organization