Sr. Client Coordinator ( Hindi & English Must)

Job Type

Full-Time | Work From Office. HINDI , ENGLISH Must

Experience Required

1 to 3 Years

Salary

₹20,000 – ₹35,000 per month (Based on Experience, Communication Skills, Client Handling Ability, and Interview Performance)

Incentives

Highly Attractive Performance-Based Incentives

Job Location

Maharshi House, Kaifi Azmi Road, VST Colony, Banjara Hills, Hyderabad, Telangana – 500082

About QLead AI

QLead AI is a leading AI-powered Lead Generation and Sales Automation company helping businesses accelerate growth through intelligent marketing, customer acquisition, and sales solutions.

We are looking for a confident, professional, and client-focused Female Client Coordinator who can build strong client relationships, handle client interactions, resolve escalations, and ensure complete customer satisfaction throughout the project lifecycle.

This role is ideal for candidates who enjoy interacting with clients, solving problems, coordinating between departments, and maintaining long-term business relationships.

Key Responsibilities

Handle client communication through phone calls, Google Meet, Zoom, WhatsApp, Email, and face-to-face meetings whenever required.

Act as the primary point of contact for assigned clients.

Build strong professional relationships with clients.

Understand client requirements and coordinate with internal teams for timely execution.

Handle client queries, complaints, and escalations professionally.

Resolve client concerns with confidence and maintain positive relationships.

Conduct regular follow-ups to ensure client satisfaction.

Coordinate with Sales, Operations, Marketing, and Delivery Teams.

Maintain proper client records and communication history.

Share project updates and progress reports with clients.

Ensure smooth onboarding and post-sales client support.

Maintain high client retention and satisfaction.

Handle difficult conversations calmly and professionally.

Escalate critical issues internally whenever required.

Maintain excellent customer experience throughout the project.

Required Skills

Excellent English Communication Skills (Verbal & Written)

Strong Client Handling Skills

Experience in Handling Client Escalations

Excellent Follow-up Skills

Professional Personality

Strong Negotiation Skills

Problem-Solving Ability

Good Listening Skills

Positive Attitude

Strong Coordination Skills

Ability to handle multiple clients simultaneously

Good knowledge of MS Excel, Google Sheets, CRM, and Email Communication

Qualifications

Bachelor's Degree in Any Discipline

Female Candidates Preferred

Experience in Client Coordination, Customer Success, Client Servicing, Relationship Management, or Customer Support will be an added advantage.

Who Should Apply

We are looking for serious and career-oriented female professionals who:

Have experience in handling real-time clients.

Can confidently communicate with business owners and decision-makers.

Can handle client meetings, calls, and face-to-face discussions professionally.

Can manage client escalations with maturity and patience.

Are looking for long-term career growth.

Are passionate about customer satisfaction and relationship management.

Working Schedule

Office Timings

10:00 AM to 7:30 PM

Weekly Offs

Every Sunday Fixed Off

2nd & 4th Saturday Full-Day Off

Holidays

All Government Holidays Applicable

What We Offer

Attractive Fixed Salary

High Performance-Based Incentives

Excellent Career Growth Opportunities

Professional Learning & Development

Exposure to AI-Powered Business Solutions

Friendly and Professional Work Environment

Long-Term Career Stability

Opportunity to interact with Business Owners, Entrepreneurs, and Corporate Clients

Interview Instructions

This is a Work From Office position.

Candidates must carry an updated Resume.

Formal attire is mandatory for the interview.

Excellent communication and client-handling skills will be evaluated during the interview.

Candidates should be confident in handling real-time client conversations and escalation scenarios.