Sales & Marketing Executive

Roles & Responsibilities:

1. Sales & Business Development:

· Identify and approach new potential customers in the manufacturing, fabrication, and machinery sectors.

· Develop and maintain strong relationships with OEMs, workshops, distributors, and industrial buyers.

· Regularly visit clients’ sites to understand their spare part requirements and provide appropriate solutions.

· Meet or exceed monthly and quarterly sales targets.

2. Product Knowledge & Consultation:

· Understand the specifications and applications of stainless-steel metal spare parts (e.g., flanges, fittings, fasteners, valves, sheets, rods, etc.).

· Provide technical advice to clients regarding material selection, grades, compatibility, and applications.

· Keep updated with market trends and competitor products to better position offerings.

3. Quotation & Order Management:

· Prepare and submit quotations as per customer inquiries.

· Negotiate prices and payment terms within the approved guidelines.

· Follow up on quotations to convert leads into confirmed orders.

· Coordinate with the logistics/supply team to ensure timely delivery and fulfilment.

4.  Reporting & Documentation:

· Maintain accurate records of customer visits, sales calls, leads, and order status.

· Submit daily/weekly reports to the Sales Manager.

· Track customer feedback and relay product improvement suggestions to management.

5. After-Sales Support:

· Ensure customer satisfaction by resolving product or delivery issues.

· Collect payments and coordinate with the accounts team for any pending dues.

· Conduct post-sale follow-ups to maintain long-term customer relationships.