Personal Shopper

As  Personal Shopper  you will be responsible for the following:

·        Motivate the customers to visit your store often (generate appointments) and make purchases frequently by driving the relationship with their clients using mail, e-mail, telephone and face-to-face communications.

·        Lead each client through their shopping experience, guiding them to products and services that are particularly suited for their needs and desires and close the sale with billing.

·        To be the single point of customer

service before, during and after the sale for your clients, by appropriate follow-up, follow-through and fulfilling commitments in order to maintain strong work relationships.

·        Maintain the appointment levels, contribution to sales by suggestive selling and upselling using their expertise and in-depth knowledge of both the customer and the current offerings.

·        Focus on increasing the Item per ticket and Average Bill Value.

·        Educate non-members about the membership programs and encourage FC enrollments.