Senior E-Commerce Executive

Job DescriptionPosition: Senior E-commerce ExecutiveEmployment Type: Full-Time, Permanent

Salary: ₹20,000 – ₹25,000 per month (Based on experience and interview performance)

Work Location: In Person

Working Days: Monday to Saturday

Working Hours: 10:00 AM – 08:00 PM

Experience Required: 3–5 Years

About the RoleArabian Aroma is looking for a highly motivated, performance-oriented, and experienced Senior E-commerce Executive to manage and optimize our online sales operations. The ideal candidate should have hands-on experience in both e-commerce and quick-commerce platforms, possess excellent execution skills, and be capable of working in a fast-paced environment where speed, accuracy, and efficiency are critical.

This role requires someone who can independently manage daily marketplace operations, coordinate with multiple teams, analyze sales performance, and ensure seamless order fulfillment while driving business growth.

• Key ResponsibilitiesManage end-to-end operations across e-commerce and quick-commerce platforms.
• Handle product listings, catalog management, pricing updates, and inventory synchronization.
• Ensure timely processing, fulfillment, and dispatch of customer orders.
• Manage and optimize operations on platforms such as Blinkit, Zepto, Instamart, and other online marketplaces.
• Monitor product availability, stock levels, and pricing accuracy across all channels.
• Plan, execute, and monitor promotional campaigns, offers, and seasonal sales activities.
• Coordinate with warehouse, procurement, production, customer support, and marketing teams for smooth daily operations.
• Analyze sales reports, platform performance, and customer trends to identify growth opportunities.
• Resolve listing issues, inventory discrepancies, order-related concerns, and platform escalations promptly.
• Maintain marketplace compliance and ensure adherence to platform policies and service level agreements (SLAs).
• Track key performance indicators (KPIs) including sales, conversion rates, stock availability, cancellations, returns, and customer satisfaction.
• Prepare daily, weekly, and monthly performance reports for management.
• Continuously identify opportunities to improve operational efficiency and revenue growth.
• Required Skills & Qualifications3–5 years of proven experience in e-commerce and quick-commerce operations.
• Hands-on experience managing platforms such as Blinkit, Zepto, Instamart, Amazon, Flipkart, or similar marketplaces.
• Strong understanding of product catalog management, inventory control, order management, and pricing strategies.
• Excellent knowledge of Microsoft Excel, including formulas, pivot tables, VLOOKUP/XLOOKUP, and reporting.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to work under pressure and meet strict deadlines.
• Excellent communication, coordination, and team management skills.
• Strong attention to detail with a proactive and execution-focused approach.
• Ability to multitask and manage multiple priorities effectively.
• Preferred QualificationsExperience in the FMCG, Beauty, Cosmetics, or Perfume industry will be an added advantage.
• Familiarity with marketplace seller panels, ERP systems, and inventory management software.
• Experience in planning promotional campaigns and improving marketplace performance metrics.
• What We OfferCompetitive salary based on experience and performance.
• Opportunity to work with a fast-growing fragrance brand.
• Career growth and learning opportunities.
• Collaborative and performance-driven work environment.
• Exposure to leading e-commerce and quick-commerce platforms.