Field Collection Manager
Fintech Cloud Private LimitedFixed
₹30,000 - ₹35,000
Earning Potential
₹35,000
Fixed
₹30,000 - ₹35,000
Earning Potential
₹35,000
Field Job
Full Time
Min. 3 years
Basic EnglishJob highlights
Urgently hiring
9 applicants
Benefits include: Petrol Allowance, Mobile Allowance
Job Description
- Manage end-to-end field collection operations for the Payday Loan portfolio.
- Lead, mentor, and monitor a team of Field Collection Executives to achieve collection targets.
- Allocate cases, track performance, and ensure productivity of the collection team.
- Conduct regular team meetings, performance reviews, and field audits.
- Handle overdue accounts and ensure timely recovery of outstanding payments.
- Develop and implement effective collection and recovery strategies to reduce delinquency.
- Coordinate with internal teams to resolve customer queries and payment-related issues.
- Monitor collection performance and prepare daily, weekly, and monthly MIS reports.
- Ensure compliance with company policies, legal requirements, and ethical collection practices.
- Build and maintain positive customer relationships while driving recoveries.
- Visit customer locations whenever required to handle critical or high-value collection cases and support the team in achieving recovery targets.
- Conduct field visits and market assessments to identify challenges and improve collection efficiency.
- Required Skills & Qualifications
- 4–6 years of experience in Field Collections, preferably in Payday Loans, Fintech, NBFC, Personal Loans, or Microfinance.
- Minimum 1–2 years of team handling experience.
- Strong knowledge of collection processes, recovery strategies, and delinquency management.
- Excellent leadership, negotiation, communication, and interpersonal skills.
- Ability to manage field teams and achieve recovery targets.
- Proficiency in MS Office and collection management systems.
- Must possess a valid driving license and be willing to travel extensively within Bangalore.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
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