International Voice Process Agent

Job Description

International Customer Support Representative

Summary

We are seeking a highly motivated and customer-focused individual to join our team as an International Customer Support Representative. As a key member of our global support team, you will be responsible for providing exceptional customer service to clients across different time zones. This role requires strong communication skills, adaptability, and a willingness to work in rotational shifts, including night shifts. If you are a team player with a passion for delivering excellent customer experiences, we encourage you to apply.

Responsibilities

Handle customer inquiries via phone in different time zones

Provide professional and positive responses to global clients

Adapt to working in rotational shifts, including night shifts

Demonstrate excellent verbal and written communication skills in English

Apply knowledge of customer service principles and practices

Requirements

Graduates or Master's degree holders

Excellent English communication skills

Willingness to work in rotational shifts, including night shifts

Ability to work in a fast-paced environment with a focus on delivering exceptional customer experiences

Benefits

Both Way CAB facilities available

Salary: 25k monthly CTC