IT Support Executive

Job OverviewWe are seeking a motivated IT Support Executive to provide technical support for the organization's IT infrastructure. The candidate will be responsible for troubleshooting hardware, software, networking, and peripheral device issues while ensuring smooth day-to-day IT operations.

• Key ResponsibilitiesProvide technical support for desktops, laptops, printers, scanners, and other IT devices.
• Install, configure, and maintain Windows operating systems and software applications.
• Diagnose and resolve hardware, software, and network-related issues.
• Configure and troubleshoot LAN, Wi-Fi, internet connectivity, and basic networking devices.
• Install and maintain antivirus software, system updates, and security patches.
• Set up user accounts, email configurations, and system access.
• Perform preventive maintenance and routine system health checks.
• Maintain IT inventory, asset records, and support documentation.
• Coordinate with external vendors for equipment repair and replacement when required.
• Respond promptly to user support requests and ensure timely issue resolution.
• Required SkillsGood knowledge of computer hardware, software installation, and troubleshooting.
• Basic understanding of networking concepts (LAN, WAN, Wi-Fi, TCP/IP).
• Familiarity with Windows OS, Microsoft Office, Outlook, and printers.
• Strong analytical and problem-solving skills.
• Good communication and customer support skills.
• Ability to work independently and as part of a team.
• QualificationDiploma, BCA, B.Sc. (IT/Computer Science), B.Tech, or any equivalent qualification in Information Technology or Computer Science.
• Freshers with strong technical knowledge are encouraged to apply.
• Candidates with up to 2 years of IT support experience will be preferred.