Receptionist / Front Office Executive

The 10 core duties of a receptionist typically include:

1. Greeting Visitors: Welcoming guests, clients, and employees warmly, determining the purpose of their visit, and directing them to the appropriate person or department. WeCP
2. Managing Communications: Answering, screening, and routing incoming telephone calls, taking accurate messages, and responding to general email inquiries. Indeed +1
3. Handling Mail and Deliveries: Sorting, tracking, and distributing incoming mail, packages, and faxes, as well as coordinating outgoing courier shipments. Scribd +1
4. Maintaining Schedules: Scheduling and confirming appointments, managing executive calendars, and coordinating conference room bookings. Scribd +1
5. Security and Access Control: Monitoring visitor logs, issuing security or guest passes, and ensuring all guests follow company security protocols. Indeed +1
6. Maintaining the Reception Area: Ensuring the front lobby and waiting areas are clean, tidy, and well-stocked with appropriate materials (e.g., magazines, brochures). Scribd +1
7. Administrative and Clerical Support: Performing general office duties such as filing documents, photocopying, scanning, and basic data entry. Scribd +1
8. Managing Office Supplies: Monitoring inventory levels of front office stationery and supplies, and placing orders to restock as needed. Scribd +1
9. Travel Coordination: Assisting with travel and accommodation arrangements, and preparing travel itineraries or expense vouchers. www.keka.com +1
10. Customer Service and Problem Solving: Addressing client questions or complaints professionally and efficiently, or escalating complex issues to the appropriate management.