Field Desktop Support Engineer{ Immediate Joiner}

Key Responsibilities:·      

• Diagnose, troubleshoot, and repair hardware issues on desktops, laptops, and related devices.
• ·      Perform installation, configuration, and testing of hardware components (RAM, HDD/SSD, motherboard, power supply, etc.).
• ·      Replace faulty parts and ensure proper functioning of systems.
• ·      Install and configure operating systems and required software (basic level).
• ·      Setup and troubleshoot peripheral devices (printers, scanners, monitors, keyboards, etc.).
• ·      Handle cabling, connectivity, and hardware-related network issues.
• ·      Maintain asset records, repair logs, and service documentation.
• ·      Support end-users through onsite visits or remote assistance as required.
• ·      Ensure all installations and repairs meet company safety and quality guidelines.
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Required Qualifications & Skills:·      

• Minimum 1–3 years of experience as a Desktop/Hardware Engineer.
• ·      Strong knowledge of desktop & laptop hardware components.
• ·      Hands-on experience in replacing and repairing hardware parts.
• ·      Ability to troubleshoot system performance, boot issues, and connectivity problems.
• ·      Good understanding of BIOS/UEFI, drivers, and system configuration.
• ·      Basic knowledge of operating systems (Windows/Linux).
• ·      Excellent problem-solving skills and ability to work independently.
• ·      Strong communication and customer-support skills.
• ·      Willing to travel for onsite service calls if required.
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Preferred

Skills:·      

• Experience with multi-brand hardware.
• ·      Basic networking knowledge (LAN, switches, IP configuration).
• ·      Knowledge of diagnostic tools and hardware testing utilities.
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