Sutherland Global Services Private Limited

International BPO Executive

Sutherland Global Services Private Limited
Airoli, Navi Mumbai
₹25,000 - ₹45,000 monthly*

Fixed

₹25,000 - ₹40,000

Average Incentives*

₹5,000

Earning Potential

₹45,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

2 applicants

2 applicants

Benefits include:  Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Internet Allowance, Laptop, Health Insurance, ESI (ESIC), 5 working days, One-way cab, Two-way cab

Benefits include: Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Internet Allowance, Laptop, Health Insurance, ESI (ESIC), 5 working days, One-way cab, Two-way cab

Job Description

Eligibility :

⦁ At least 1 year of International BPO experience 

Background in: 

⦁ Sales / Retention 

⦁ Upselling / Cross-selling 

⦁ Strong spoken and written English communication 

⦁ Comfort handling both chat and voice support 

⦁ Total work experience under 6 years 

⦁ Residence within 30 km of the office location 


Compensation :

⦁ Monthly salary: ₹40k inhand including PBI 

⦁ Annual CTC: ₹5.5 LPA 

⦁ Transport allowance: 

  ₹1,750 (one-way) 

  ₹3,500 (two-way) 

⦁ Retention bonus: 

  ₹40K after 6 months with the 7th month Salary 

  ₹60K after 12 months with the 13th month Salary


Preferred Profile:

⦁ SaaS or digital product support experience 

⦁ Strong customer handling + sales mindset 

⦁ Experience with retention/conversion metrics 


Not Eligible :

⦁ Candidates with Healthcare Sales background 

If you want, I can also help you with:

⦁ Resume tailoring for this role 

⦁ Interview questions and answers 

⦁ HR screening preparation 

⦁ A short self-introduction for Adobe 

⦁ Salary negotiation tips 

⦁ ATS-friendly resume keywords for this JD

Job role

Work location
Work locationAiroli, Navi Mumbai, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - International Voice Process
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
Education12th Pass
Skills
SkillsInternational calling, Blended process, Domestic BPO, International business management, International clients, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 40 years
Gender
GenderAny gender

About company

Name
NameSutherland Global Services Private Limited
Address
AddressAiroli, Navi Mumbai, Maharashtra, India
Job posted by Sutherland Global Services Private Limited

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You can expect a minimum salary of 25,000 INR and can go up to 45,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 1 Aug 2026. For more details, download apna app and find Night Shift jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!