Technical Support Executive

Ab Com Private Limited
Lower Parel, Mumbai/Bombay
₹20,000 - ₹25,000 monthly

Fixed

₹20,000 - ₹25,000

Earning Potential

₹25,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Basic EnglishBasic English

Job highlights

2 applicants

2 applicants

Job Description

We are looking for a Laptop Support Executive who can diagnose and resolve laptop-related issues remotely over phone calls and remote desktop sessions. The candidate should have excellent troubleshooting skills and be able to independently identify and resolve software, operating system, BIOS, driver, and hardware-related issues.


Key Responsibilities

  • Provide remote technical support to customers via phone, WhatsApp, and remote desktop tools.
  • Diagnose and resolve Windows laptop issues without physical access.
  • Troubleshoot Windows OS installation, configuration, updates, and activation.
  • Install, configure, and troubleshoot device drivers.
  • Diagnose hardware-related issues and determine whether remote resolution is possible or onsite repair is required.
  • Configure and troubleshoot BIOS/UEFI settings.
  • Perform remote system optimization and performance troubleshooting.
  • Guide customers through technical procedures professionally.
  • Maintain detailed support tickets and update issue resolution status.
  • Escalate complex issues when required.

Job role

Work location
Work locationABCOM Private Limited, Jivraj Ramji Boricha Marg, near Lodha Excelus, Lower Parel East, Shastri Nagar, Adarsh Nagar, Worli, Mumbai, Maharashtra, India
Department
DepartmentIT & Information Security
Role / Category
Role / CategoryIT Support
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
Education12th Pass
Skills
SkillsComputer Repairing, Computer Hardware Repair/Maintenance, Mac Os, Technical support, Hardware configuration, Windows installation, Hardware installation, Hardware troubleshooting, PC maintenance, Software support tools, Software troubleshooting, Configuring computer hardware, Installing operating systems, Laptop repairing, Software issues handling
English level
English levelBasic English
Gender
GenderFemale

About company

Name
NameAb Com Private Limited
Address
AddressABCOM Private Limited, Jivraj Ramji Boricha Marg, near Lodha Excelus, Lower Parel East, Shastri Nagar, Adarsh Nagar, Worli, Mumbai, Maharashtra, India
Job posted by Ab Com Private Limited

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You can expect a minimum salary of 20,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

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The last date to apply for this job is 21 Jul 2026. For more details, download apna app and find Full Time jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!