Operation Executive

Job Description: Operations Coordinator Position

We are seeking a detail-oriented and proactive Operations Coordinator to manage centre coordination, admission follow-ups, and certificate-related processes. The ideal candidate should be proficient in MS Excel, possess strong English communication skills, and demonstrate excellent listening skills to ensure smooth operational workflows across centres.

• Key Responsibilities:
• Data Management & Reporting
• Maintain and update admission records, certificates, and centre-related data in MS Excel.
• Prepare periodic reports for management review.
• Centre Coordination
• Act as the primary point of contact between head office and centres.
• Ensure timely communication and resolution of centre-related queries.
• Follow-ups & Admissions
• Conduct regular follow-ups with centres regarding admissions and documentation.
• Track pending cases and escalate issues when required.
• Certificate Handling
• Coordinate issuance and delivery of student certificates.
• Maintain proper documentation and verification records.
• Communication & Listening
• Demonstrate strong listening skills to understand centre needs and resolve concerns.
• Communicate clearly and professionally in English, both written and verbal.