Hostess

We are seeking an energetic, organized, and patient Host/Hostess to join our team. In this unique role, you will welcome families, manage seating in our dining area, and coordinate guest entry into our dedicated play zone. You will ensure a safe, fun, and seamless experience for both parents and children.

Key Responsibilities

• Warm Welcomes: Greet families warmly, explain the play zone rules, and check in children safely.
• Seating & Flow: Manage the dining room seating chart and coordinate table turnover to minimize wait times.
• Play Zone Oversight: Monitor the entry and exit of the play area to ensure safety protocols and capacity limits are met.
• Booking Coordination: Handle reservations for family dining, large group gatherings, and children's birthday parties.
• Cleanliness Support: Maintain a clean, sanitized, and organized reception area and play zone entrance.
• Team Communication: Collaborate closely with servers, play zone attendants, and kitchen staff to ensure smooth operations.

Requirements & Skills

• Exceptional customer service skills with a friendly, patient, and child-friendly demeanor.
• Strong multitasking abilities to manage both the restaurant host stand and play zone check-ins.
• Ability to stay calm and organized in a high-energy, fast-paced family environment.
• Basic computer literacy for handling booking systems and point-of-sale (POS) software.
• Prior experience in a family entertainment center, theme park, or busy restaurant is preferred.