Email & Chat Support Executive
Five Splash Infotech Pvt. LtdFixed
₹15,000 - ₹17,000
Earning Potential
₹17,000
Fixed
₹15,000 - ₹17,000
Earning Potential
₹17,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
8 applicants
Benefits include: Overtime Pay
Job Description
Job Title: Email & Chat Support Executive
Company: Myntra (E-commerce Process)
Employment Type: Full-time
About the Company:
Myntra is India’s leading fashion and lifestyle e-commerce platform, offering a wide range of apparel, footwear, accessories, and beauty products. Join our customer support team and be part of a dynamic environment focused on delivering a world-class shopping experience.
Job Role:
As an Email & Chat Support Executive, you will handle customer queries through email and chat channels, ensuring timely resolution and high customer satisfaction.
Key Responsibilities:
- Respond to customer inquiries via email and chat in a professional and courteous manner.
- Resolve issues related to orders, returns, refunds, and product information.
- Coordinate with internal teams to ensure customer concerns are addressed promptly.
- Maintain accurate records of interactions and updates in the system.
- Meet daily performance metrics including response time and quality standards.
Requirements:
- Education: Graduation
- Excellent written communication skills in English
- Good typing speed and attention to detail
- Basic knowledge of e-commerce operations preferred
- Flexible to work in rotational shifts
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
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