Real Estate- Presales Executive

About the role:

We are looking for an enthusiastic and customer-focused Pre-Sales Executive to join our growing sales team. In this role, you will be responsible for engaging with prospective customers, qualifying leads, managing follow-ups, and coordinating property site visits. You will play a key role in building strong client relationships and ensuring a smooth customer experience from the first interaction until handover to the sales team.

Key Responsibilities:

• Make outbound calls to prospective customers, existing clients and referrals to generate interest in our real estate projects.
• Handle inbound inquiries professionally and provide accurate information about projects, pricing, amenities and availability.
• Qualify leads based on customer requirements and buying intent.
• Schedule and coordinate site visits between prospective buyers and the sales team.
• Maintain consistent follow-ups through phone calls and whatsapp to nurture leads.
• Update customer interactions, lead status and follow-up activities in the CRM system.
• Meet weekly and monthly calling and lead conversion targets.
• Prepare regular reports on lead generation, customer feedback, conversion ratios and sales pipeline.
• Stay updated on ongoing projects, market trends, pricing and promotional campaigns.

Required Qualifications:

• Bachelor's degree in business administration, Marketing, Real Estate or a related field.
• 1–3 years of experience in real estate pre-sales, customer relationship management, tele-calling (real estate experience is mandatory).
• Excellent verbal communication skills in English and Hindi.
• Strong interpersonal, persuasion, negotiation and customer service skills.
• Ability to handle multiple customer interactions simultaneously.
• Comfortable working with CRM software and Excel.

Location- Malad (w), Mumbai