Business Development Manager (BDM)

Job Description – Business Development Manager

(BDM)

Department

Sales & Business Development

Reporting To

Head – Business Development / Commercial Head

Experience

2–3 Years

Industry Preference

Food, Nutraceutical, Ayurveda, FMCG, Contract Manufacturing, Private Label Manufacturing

Job Summary

We are looking for a proactive and customer-focused Business Development Manager to drive new

business acquisition and manage customer accounts from lead generation through commercial

production and dispatch. The role requires close collaboration with internal teams to ensure

seamless project execution, timely deliveries, and an exceptional customer experience while

supporting business growth.

Key Responsibilities

• Identify and develop new business opportunities in contract manufacturing and private label

segments.

• Generate leads through market research, networking, digital platforms, exhibitions, and referrals.

• Conduct customer meetings, understand business requirements, and present company

capabilities.

• Build and maintain a healthy sales pipeline.

Customer & Account Management

• Single point of contact for assigned customers.

• Manage customer accounts from onboarding to commercial production and repeat business.

• Coordinate with R&D;, Packaging Development, Procurement, Regulatory, QA, Production and

Supply Chain.

Commercial & Order Execution

• Prepare quotations, negotiate commercial terms, track purchase orders and coordinate dispatch.

• Ensure OTIF delivery and resolve execution issues.

Reporting & MIS

• Maintain CRM, sales pipeline and business reports.

KPIs

New customer acquisition, Revenue, Lead conversion, Customer retention, OTIF, Customer

satisfaction, Sales pipeline growth, Payment collection support.

Qualification

Bachelor's degree in Business Administration, Food Technology, Pharmacy, Engineering,

Commerce or related discipline. MBA preferred.

Relevant Experience

2–3 years in B2B Sales, Business Development or Key Account Management in

Manufacturing/FMCG/Food/Nutraceutical/Pharma/Ayurveda/Packaging. Private label experience is

an advantage.Required Skills

B2B Sales, Key Account Management, CRM, Negotiation, Commercial Understanding, Project

Coordination, Communication, Excel, PowerPoint, ERP, CRM, Problem Solving, Cross-functional

Collaboration.

Preferred Attributes

Self-driven, ownership mindset, strong interpersonal skills, multitasking, customer-first approach,

willingness to travel.

Why Join Us?

Opportunity to work with leading consumer brands, gain end-to-end exposure and grow in a

high-performance environmen