Admission Counsellor

Job TitleAdmission Counselor

DepartmentAdmissions

Reports ToAdmission Head / Principal / Director

Job SummaryThe Admission Counselor is responsible for guiding prospective students and their parents through the admission process. The role involves counseling students, explaining courses and eligibility criteria, maintaining admission records, achieving admission targets, and ensuring a smooth admission experience from inquiry to enrollment.

• Key ResponsibilitiesCounsel prospective students and parents regarding available courses, eligibility, fee structure, scholarships, and career opportunities.
• Handle walk-in inquiries, telephone calls, emails, WhatsApp messages, and online admission inquiries.
• Follow up with prospective students to convert inquiries into admissions.
• Assist students in completing admission forms and collecting required documents.
• Verify student documents and maintain accurate admission records.
• Coordinate with academic and administrative departments during the admission process.
• Organize and participate in admission campaigns, seminars, education fairs, school visits, and promotional activities.
• Maintain daily, weekly, and monthly inquiry and admission reports.
• Update the admission database and CRM regularly.
• Provide excellent customer service and maintain positive relationships with students and parents.
• Achieve monthly and yearly admission targets assigned by the management.
• Ensure compliance with university, AICTE, or other regulatory admission guidelines.
• Support orientation programs and student onboarding activities.
• Required QualificationsBachelor's Degree in any discipline (Master's Degree preferred).
• 1–3 years of experience in admissions, counseling, education, sales, or customer relationship management.
• Freshers with excellent communication skills may also apply.
• Required SkillsExcellent verbal and written communication skills.
• Strong counseling and interpersonal skills.
• Good presentation and convincing abilities.
• Knowledge of admission procedures and educational programs.
• Proficiency in MS Office (Word, Excel, PowerPoint) and email communication.
• Basic knowledge of CRM or student management software.
• Ability to work under pressure and meet admission targets.
• Strong organizational and time management skills.