Enrollment And Billing Associate

Carelon Global Solutions (CGS) is a healthcare solutions company that is simplifying complex operational

processes to improve the health of the healthcare system.

Previously known as Legato Health Technologies, Carelon Global Solutions (hereinafter, CGS) underwent a

name change and joined the Carelon family of brands in January 2023, as a fully owned subsidiary of

Elevance Health (Previously Anthem Inc.). CGS brings together a global team of like-minded innovators who

manage and optimize operational processes for health plans as well as providers.

Our brightest minds housed across our global headquarters in Indianapolis and Bengaluru, Hyderabad and

Gurugram in India, Manila in the Philippines, Limerick in Ireland, and San Juan in Puerto Rico bring

innovative capabilities and an unmatched depth of experience. This global team uniquely positions CGS to

enable scalable, next-generation platforms and specialized digital tools that make healthcare operations more

practical, effective and efficient.

OUR MISSION & VALUES

Our Mission: Improving Lives and Communities. Simplifying Healthcare. Expecting More.

Our Values: Leadership | Community | Integrity | Agility | Diversity

JOB POSITION

Carelon Global Solutions India is seeking a highly creative and meticulous Associate - Enrollment, who will be

responsible for all Processing level delivery & performance as per set SLA parameters. The incumbent will

report to Team Lead – Business operations and must understand the business delivery, present, and metrics

with leadership; brief and deliver all in-house process delivery & requirements, apart from coordinating with

onshore partners as and when required.

JOB RESPONSIBILITY

 Work on different functions in the Organization with a team

 Update and maintain process documentation and standard operating procedures from time to time by

taking input from respective subject matter experts Assist supervisor in the development of reports

and other basic tasks assigned from time to time

 Decision-making aptitudes based on given guidelines and in ambiguous contexts

 Perform under pressure and multitask

 Achieve individual SLA targets

QUALIFICATION

 Bachelor’s

 Non-BTech (preferably)

EXPERIENCE

 Fresher or 0-6 months’ experience

 US Healthcare / Enrollment & Billing knowledge will be an added advantage

SKILLS AND COMPETENCIES

 Strong written and oral English communication

 Typing (30+ words Per min)

 Problem-solving

 Computer skills (Excel, MS office word, PPT, internet navigation)

 Good cognitive abilities

 Attention to detail

 Quick Learner and good with time management

 Healthcare domain knowledge - nice to have

 Data Analysis

 Flexible to work night shifts/Work from the office Inclusive

THE CARELON PROMISE

Aligning with our brand belief of ‘limitless minds are our biggest asset’, we offer our associates a world of

limitless opportunities.

It is our strong belief that one is committed to a role when it is not just what the role entails, but also what lies

in its periphery that completes the value circle for an associate.

This world of limitless opportunities thrives in an environment that fosters growth and well-being, giving you

purpose and belonging.

LIFE @ CARELON

 Extensive focus on learning and development

 An inspiring culture built on innovation, creativity, and freedom

 Holistic well-being

 Comprehensive range of rewards and recognitions

 Competitive health and medical insurance coverage

 Best-in-class amenities and workspaces