Educational Counsellor

Educational Counsellor (Admissions & Sales)Company: StudyHub | Synergy School of Business Skills (Synergy SBS)

Location: BTM Layout 1st Stage, Bengaluru

Job Type: Full-Time

About UsStudyHub and Synergy School of Business Skills are dedicated to helping students and working professionals achieve their academic and career goals through premium study spaces and industry-focused professional training programs. We are looking for an energetic, customer-focused Educational Counsellor who is passionate about counselling and sales.

• Key ResponsibilitiesCounsel students and parents regarding StudyHub memberships and professional training programs.
• Handle walk-in enquiries, phone calls, WhatsApp enquiries, Meta (Facebook & Instagram) leads, and Google leads.
• Understand each student's requirements and recommend the most suitable package or course.
• Conduct centre tours and explain facilities, pricing, and membership benefits.
• Follow up with prospective students until admission or membership conversion.
• Maintain accurate records of enquiries, follow-ups, admissions, and payments using CRM or Excel.
• Achieve daily, weekly, and monthly admission and revenue targets.
• Coordinate with trainers and the operations team regarding batch schedules and student onboarding.
• Build and maintain strong relationships with students before and after enrolment.
• Ensure excellent customer service and promptly resolve student queries.
• Participate in promotional activities, educational events, and marketing campaigns whenever required.
• Required SkillsExcellent communication and interpersonal skills.
• Strong counselling, persuasion, and negotiation abilities.
• Sales-oriented mindset with confidence in achieving targets.
• Good telecalling and follow-up skills.
• Ability to convert enquiries into admissions.
• Basic knowledge of Microsoft Excel, Word, Google Sheets, and email.
• Professional appearance and positive attitude.
• Strong time management and organisational skills.
• Ability to work independently as well as within a team.
• Preferred QualificationAny Graduate (MBA or equivalent qualification is an added advantage).
• Experience0–3 years of experience in Educational Counselling, Admissions, Inside Sales, Customer Relationship Management, EdTech, Coaching Institutes, or Training Institutes.
• Freshers with excellent communication and a passion for sales are encouraged to apply.
• LanguagesEnglish – Mandatory
• Kannada – Preferred
• Hindi – Preferred
• Additional regional languages are an advantage.
• Performance Expectations (KPIs)Handle 50–80 outbound calls daily.
• Respond promptly to all walk-in, WhatsApp, Meta, and Google enquiries.
• Maintain consistent follow-ups with prospective students.
• Achieve monthly admission and revenue targets.
• Maintain accurate daily sales and follow-up reports.
• Deliver a professional counselling experience that results in high student satisfaction and strong referral generation.
• What We OfferAttractive Salary + Performance Incentives.
• Career Growth Opportunities.
• Professional Training and Skill Development.
• Positive and Supportive Work Environment.
• Opportunity to work with one of Bengaluru's growing education and study space brands.

Work Location: BTM Layout 1st Stage, Bengaluru

To Apply: Call or WhatsApp 9980373043