Tally Support Executive
Excel Info Soft SolutionsFixed
₹12,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹12,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
61 applicants
Benefits include: Overtime Pay, PF, Mobile Allowance, Laptop, ESI (ESIC)
Job Description
A Tally Support Executive is responsible for
1. Resolving customer queries regarding Tally software (like TallyPrime)
2.Managing software installations, and troubleshooting technical or accounting errors.
3.They guide clients through functionalities like GST and invoicing, while ensuring seamless software operations and excellent client satisfaction
Key Responsibilities
- Technical Support: Troubleshoot Tally errors, connectivity issues, and assist with software installation, configuration, and updates.
- Customer Assistance: Resolve client queries promptly via phone, email, or remote sessions. Escalate complex technical or functional bugs to senior developers.
- Accounting & Compliance Support: Guide users in executing accounting entries and understanding taxation functionalities (e.g., GST, TDS, and payroll) within Tally.
- Client Onboarding & Training: Conduct product demonstrations and train end-users on how to effectively utilize Tally features.
- Documentation & Ticketing: Log all customer interactions, track resolutions, and update CRM platforms to maintain strict Service Level Agreements (SLAs).
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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