Process Executive - BPO

Excelerate Technologies (www.exceleratetechnologies.com) is a global technology solutions company with 5+ years of industry experience, specializing in AI-powered Voicebots, Chatbots, and Marketing Technology solutions. We are Salesforce Certified, Anthropic (Claude) Certified, ISO 9001 & ISO 27001 Certified, and HIPAA Compliant, reflecting our commitment to quality, security, and innovation. We help businesses automate customer engagement and optimize digital experiences through customized AI solutions and expertise across leading platforms such as Salesforce, Adobe, Contentful, Go High Level, Crownpeak, and Drupal. With operations in the USA and India, we deliver scalable, secure, and reliable technology solutions that drive business growth and digital transformation. Role Summary

We are looking for enthusiastic and detail-oriented Process Executives to join our growing team. This is an excellent opportunity for fresh graduates who possess strong communication skills, basic MS Excel knowledge, and are eager to build a career in the BPO industry. Job Title: Process Executive - BPO

Key Responsibilities

• Handle day-to-day operational and process-related activities.

• Maintain and update data accurately in Excel and internal systems.

• Communicate effectively with internal teams and stakeholders.

• Prepare reports and trackers as required.

• Ensure timely completion of assigned tasks while maintaining quality standards.

• Follow established processes and company guidelines.

• Support operational teams in achieving business objectives.

Requirements

• Graduate in any discipline.

• Strong verbal and written communication skills.

• Basic to intermediate knowledge of MS Excel.

• Willingness to work in the night shift (5:30 PM IST – 2:30 AM IST).

• Good analytical, organizational, and problem-solving skills.

• Ability to learn quickly and work in a fast-paced environment.

Preferred Skills

• Knowledge of MS Office (Excel, Word, Outlook).

• Strong attention to detail and accuracy.

• Positive attitude and willingness to grow in the BPO industry.

Skills: Communication Skills | MS Excel | Data Management | Reporting | Coordination | Attention to Detail | BPO Operations

Freshers are encouraged to apply.