Sales & Marketing Executive

Role & responsibilities

We are looking for a Business Development & CRM Executive to generate new business, manage sales leads, build customer relationships, and convert enquiries into orders across our manufacturing and construction businesses.

Key Responsibilities

• Identify and generate new business leads through calls, referrals, portals, databases, market research, and direct outreach.
• Develop relationships with dealers, distributors, contractors, builders, architects, consultants, and corporate customers.
• Handle enquiries received through phone, WhatsApp, email, website, and sales portals.
• Understand customer requirements, identify business opportunities, and recommend suitable products or services.
• Prepare quotations, proposals, presentations, and commercial offers.
• Follow up consistently with prospects and convert qualified leads into confirmed orders.
• Maintain all leads, meetings, quotations, follow-ups, and customer interactions in the CRM.
• Plan customer meetings, site visits, product presentations, and sales discussions.
• Coordinate with production, project, site, accounts, dispatch, and logistics teams.
• Track sales pipeline, order status, collections, and repeat-business opportunities.
• Reconnect with inactive customers and develop new markets and territories.
• Support dealer and distributor appointment where required.
• Prepare daily, weekly, and monthly business development and conversion reports.

Preferred candidate profile

• 5 years of experience in business development, sales, CRM, or customer acquisition.
• Experience in manufacturing, construction, building materials, real estate, or related industries is preferred.
• Strong lead-generation, negotiation, presentation, and follow-up skills.
• Must be comfortable speaking with customers in Hindi and English.
• Experience with CRM software is preferred.
• Good knowledge of Excel, email communication, WhatsApp Business, and sales reporting.
• Willingness to travel for customer meetings and site visits when required.

Preferred Candidate

The candidate should be confident, proactive, target-driven, and capable of independently generating leads, developing customer relationships, and converting business opportunities into sales.