Customer Care Executive
Advino Healthcare Private LimitedFixed
₹12,000 - ₹18,000
Earning Potential
₹18,000
Fixed
₹12,000 - ₹18,000
Earning Potential
₹18,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Urgently hiring
Fast HR reply
HR responded to 95% candidates in last 1 days
13 applicants
Benefits include: PF, Laptop, ESI (ESIC)
Job Description
1. Handle inbound and outbound calls from patients, relatives, and corporate clients
2.Provide accurate information about home healthcare services such as nursing care, attendants, physiotherapy, doctor visits, ICU at home, post-operative and elderly care
3.Understand patient requirements and suggest appropriate healthcare services
4.Register service requests and schedule services by coordinating with doctors, nurses, attendants, and operations teams
5.Maintain regular follow-ups with patients to ensure service quality and satisfaction
6.Handle patient complaints and escalate issues to concerned departments for quick resolution
7.Maintain accurate records of calls, patient details, and service information in system
8.Assist patients with basic billing, pricing, packages, and payment-related queries
9. Support corporate and institutional healthcare service coordination when required
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Ahmedabad to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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