International | BPO | Team Leader | Inbound

Trivesa Hr Consultant Private Limited
Sanpada, Navi Mumbai
₹50,000 - ₹55,000 monthly

Fixed

₹50,000 - ₹55,000

Earning Potential

₹55,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

5 applicants

5 applicants

Benefits include: Annual Bonus, Food/Meals, 5 working days

Benefits include: Annual Bonus, Food/Meals, 5 working days

Job Description

Key Responsibilities:

* Lead, coach, and manage a team of 15–20 sales agents.

* Drive high conversion rates on both inbound and outbound calls.

* Develop and implement effective sales strategies to overcome objections and close deals.

* Monitor team performance against KPIs and take corrective actions as needed.

* Analyze sales data and trends to continuously improve performance.

* Prepare and maintain daily/monthly reports and ensure SLA compliance.

* Collaborate with operations and QA teams to align on performance goals.


Required Skills & Qualifications:

* Minimum 1 year of experience as a Team Leader in an International BPO (Sales Process).

* Proven track record in sales, objection handling, and closing techniques.

* Exceptional communication and interpersonal skills.

* Proficient in CRM tools and sales reporting.

* Strong analytical, detail-oriented, and logical thinking abilities.

Perks & Benefits:

* Attractive performance-based incentives

* Lucrative Incentives (Daily and Monthly Incentives)

* Incentives (No Capping)

* Multi-Cuisine Food Facility (Dinner)

* Insurance Benefits

* Attendance Bonus

* 5 Working Days

* US Shift Opportunity

Job role

Work location
Work locationPalm Paradise, Palm Beach Road, Sector 17, Sanpada, Navi Mumbai, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - International Voice Process
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
Education12th Pass
Skills
SkillsOutbound calling, Inbound calling, Team leading, Sales coordination, Communication, Customer Query Resolution, International BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameTrivesa Hr Consultant Private Limited
Address
AddressPalm Paradise, Palm Beach Road, Sector 17, Sanpada, Navi Mumbai, Maharashtra, India
Job posted by Trivesa Hr Consultant Private Limited

Similar jobs you can apply for

Counsellor (Career / Visa)
Talent Explorer University Learning Services

Admission Counsellor

Talent Explorer University Learning Services
Bhoiwada, Kalyan
₹15,000 - ₹26,000*
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Kotak Mahindra Bank Limited

Sales Officer

Kotak Mahindra Bank Limited
Thane
₹20,000 - ₹50,000*
Work from Office
Full Time
Min. 6 months
Basic English

Retail Sales Executive

Reliance Digital
Thane West, Thane
₹13,000 - ₹14,000
Work from Office
Full Time
Freshers only
No English Required
Call 2 Connect Private Limited

Customer Care Executive

Call 2 Connect Private Limited
Vasai
₹18,000 - ₹22,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Talent Explorer University Learning Services

Telecaller

Talent Explorer University Learning Services
Bhoiwada, Kalyan
₹10,000 - ₹17,000*
Work from Office
Part Time
Full Time
Any experience
Basic English

Customer Support Executive

TSI
Vashi, Navi Mumbai
₹20,000 - ₹35,000*
Work from Office
Full Time
Night Shift
Any experience
Good (Intermediate / Advanced) English

You can expect a minimum salary of 50,000 INR and can go up to 55,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 19 Jul 2026. For more details, download apna app and find Night Shift jobs in Mumbai . Through apna, you can find jobs in 64 cities across India. Join NOW!