Telesales Executive

Job Description: Telesales Executive/Sr. Executive

Location: Hyderabad

Experience : 1 to 6 years of relevant experience in telesales (English & Hindi voice process) with experience in outbound and inbound calling

Qualification: Graduate or equivalent degree.

About the Role: 

This role involves engaging with customers over calls, supporting sales activities, maintaining customer relationships, and achieving assigned call and sales targets through effective communication and a customer-focused approach.

Responsibilities:

• Record customer purchase orders accurately and process all purchases 
• Call existing and potential customers to promote products and services
• Generate promising leads for the outside sales team 
• Manage customer accounts and ensure customer satisfaction with products and services 
• Build and maintain strong customer relationships to drive repeat business 
• Use company-provided sales scripts to handle customer objections and drive sales 
• Develop product knowledge to recommend suitable products based on customer needs 
• Consistently achieve daily and monthly call and sales targets

Must Have Requirement:

• Graduate or equivalent degree
• Passion for sales
• 1 to 6 years of relevant experience in telesales (English & Hindi voice process) with experience in outbound and inbound calling
• Excellent communication and interpersonal skills
• Good communication skills in English & Hindi 
• Age not more than 33 years