Operations Manager

Fashion Operations & Merchandising Coordinator

About the Role

We are looking for a highly organized, detail-oriented, and proactive Operations & Merchandising Coordinator to manage the day-to-day operational flow of our fashion brand. The ideal candidate should be comfortable working with Excel, coordinating with multiple stakeholders, managing inventory records, and ensuring smooth communication between stores, production, accounts, and management.

This role requires someone who can multitask efficiently, take ownership of processes, and thrive in a fast-paced fashion environment.

Key Responsibilities

Inventory & Stock Management

• Maintain accurate stock records across all channels.
• Create and update Excel-based inventory reports and line sheets.
• Track stock movement between warehouse, stores, exhibitions, and online channels.
• Monitor stock returns, exchanges, and reconciliations.
• Ensure inventory records remain updated and error-free.

Store Coordination

• Coordinate with partner stores and stockists regarding inventory requirements.
• Share product information, line sheets, and stock updates with stores.
• Track product dispatches and returns.
• Follow up on sales updates and inventory status from stores.
• Maintain strong professional relationships with retail partners.

Operations Management

• Coordinate daily operational activities across departments.
• Ensure smooth movement of products from production to stores.
• Track pending tasks and follow up with relevant stakeholders.
• Identify operational gaps and suggest process improvements.

Reporting & Documentation

• Create and maintain line sheets for collections and inventory.
• Prepare Excel reports related to stock, sales, dispatches, and returns.
• Organize and maintain operational documentation.
• Generate regular reports for management review.

Internal Coordination

• Work closely with the accounts team for stock reconciliation and invoicing.
• Coordinate with production and warehouse teams regarding stock availability.
• Ensure timely communication between all departments.
• Support management with operational planning and execution.

Required Skills

• Strong proficiency in Microsoft Excel and Google Sheets.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy.
• Ability to manage multiple projects simultaneously.
• Problem-solving mindset and proactive approach.
• Professional email and WhatsApp communication skills.

Preferred Qualifications

• Experience in fashion, retail, merchandising, or operations.
• Familiarity with inventory management and stock tracking.
• Understanding of retail operations and wholesale processes.
• Experience working with multiple stores or stockists is a plus.

What We’re Looking For

• Highly organized and dependable.
• Quick learner with a positive attitude.
• Strong sense of ownership and accountability.
• Comfortable working in a growing fashion business.
• Able to work independently while collaborating effectively with a team.

If you enjoy bringing structure to creative businesses and love managing the details that keep a fashion brand running smoothly, we’d love to hear from you.