Telecalling Executive

Objectives of the role

• Identifying and qualifying potential leads through inbound and outbound lead generation methods such as cold calling, email campaigns, and online research.
• Managing the entire sales cycle, from lead generation to closing deals.
• Qualifying leads, identifying customer needs, and providing solutions aligned with the company’s offerings.
• Maintaining a high level of knowledge about the company’s products and services.
• Maintaining and updating the CRM with accurate customer and sales data.
• Collaborating with the sales team to meet and exceed sales targets.
• Following up with prospects to build relationships and convert them into long-term customers.
• Assisting in the development of sales strategies to drive business growth.
• Handling objections and negotiating with potential customers to ensure a smooth sales process.
• Providing feedback to management on market trends, customer feedback, and sales tactics.

Your tasks

• Handle inbound sales inquiries and manage a sales pipeline through to close.
• Make outbound calls to potential clients to introduce the company's products or services.
• Conduct product demonstrations and explain the benefits of the company’s solutions.
• Negotiate pricing and terms to close deals that meet customer needs and company goals.
• Prepare and send proposals, quotes, and contracts to clients.
• Provide regular reports on sales activities, including calls made, leads generated, and deals closed.
• Manage follow-up processes to keep leads engaged and moving through the sales pipeline.
• Conduct market research to identify trends, competition, and potential opportunities.
• Coordinate with the marketing team for lead-nurturing campaigns and promotional events.
• Provide post-sales support to ensure seamless onboarding and satisfaction.